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What should I look out for when choosing a client?

No matter the industry, California business owners rely on their clients to grow and succeed. While most of the people you work with will be eager to hear your input on their project, other clients will be more difficult to assist. Not only can this create frustration, it may also lead to legal issues if your client disputes your work. If you’re concerned about the impact of working with a so-called “problem” client, Forbes offers the following advice to identify issues before they occur.

Complaints about past working relationships

Not every working relationship is going to be a success. However, if a potential client has nothing but bad things to say about previous associations it could indicate an inability to be pleased regardless of the quality of work. In this case, try to dive deeper into the reasons why. If you find claims about personality clashes or other vague issues, you want to carefully consider entering into an official agreement with this person.

Claims of expert-level knowledge

Clients with at least some working knowledge of your field can actually be beneficial when working on a project together. Clients claiming to have expert-level knowledge in your field should be approached with caution, since this may indicate a difficult working relationship. In order for a project to progress smoothly your client must trust in your skill and this trust will be undermined by their supposed knowledge.

Lack of knowledge regarding technology

Good clients also have a relatively strong grasp of modern technology. When knowledge is lacking it’s often challenging to work efficiently with a client, especially when communicating via email or other digital methods. Lack of technological knowledge can also turn into a legal issue. If your consultation runs longer than anticipated you may want to charge more for services, which will be met with consternation by your client.

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What Our Clients Say

Starting a new business can be a bit scary. Aside from worries of failure, there’s also the hassle of making sure all legal paperwork are properly filed. I reached out to Mr. Wang (Tommy) because of his excellent reviews and reputation and I am so glad I did. He was thorough and meticulous in answering all of my concerns and took time to find out special laws and policies regarding the kind of business I am starting. I could focus on the daily practical side of starting my new office without worry because I felt Tommy was reliable and took my case seriously. My business is opened and it’s all been a smooth start because of Tommy’s help. I have plans to start another business venture in the next few years and I already know I’ll be coming back to Wang IP Law.

The Shindig W.

I came to Tommy for help reviewing a licensing agreement I had secured with a well-known manufacturer. Tommy made sure I understood all the details in the contract and he negotiated with the company to improve my side of the deal. I mentioned to Tommy at my first consultation that we were looking to expand throughout the US and were investing a lot of money to make a big entrance into the market. I did not think I would have my store open so soon but Tommy also has connections with the local area and realtors to help me secure the location for my first store in the Los Angeles area. Tommy works a lot with the local businesses and he understands how to transition from the Asian market to US market. Within 8 months my store was open for business and fully operating. I must recommend Tommy to any business owners looking for help with contracts and improving their side of the deal. Tommy has the knowledge and experience to make sure there is a smooth process to open for business here, and make sure that your company is set up for success.

LI H.

I think Tommy and his team by far considered the best people to work with in my 16 business years. Beside quick responses to all my inquiries, they also done things right and providing very professional solutions. I’m highly recommending Tommy and his firm to all business owners.

Calvin C.

I have been working on my Utility Patent for almost 4 years. I have hired and fired two very reputable IP firms because with all their expertise and reputation for being some of the top firms in IP Law, I felt a lack of connection and care in my product, time and financial investment. Then I found Tommy and his team. Tommy does not waste time. He and his team are professional and extremely thorough. After 4 years, I finally found a legal team that I felt spent the time to really understand the components of my utility patent. Tommy also very mindful of cost and how and where my money would be better spent. I really feel I am in great hands with Tommy and his team. They have been patient with my revisions. And most importantly, they made me feel that they fully understood the importance this patent is to me. It has been a great and comforting pleasure working with Tommy.

G.L.

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